Faq

ABOUT THE PRODUCT

We currently offer one kids and family yoga subscription. This kit is appropriate for children ages 3 to 13 years old. With the younger age children, adult assistance and interaction is required.

We have carefully written, designed and hand-selected each of elements in the kit to ensure that every child, no matter their abilities or interests, is able to enjoy and engage in the learning experience. Each kit includes:

  • ○ Themed yoga movement booklet that sets the stage for your month’s learning with the kit.
  • ○ Breath Technique Card that teaches your child a useful but fun yoga breathing technique that uses traditional and non-traditional methods that are age appropriate.
  • ○ Relaxation Script Card that when read by an adult while the child rests in a relaxing position, can induce a full sensory relaxing experience.
  • ○ Family Challenge Card that engages your child with others while learning valuable social and emotional skills that are helpful when navigating relationships with themselves and others
  • ○ Hands-on Activity that encourages your child to explore the world with S.T.E.A.M. learning (Science, Technology, Engineering, Arts and Math). The activities vary each month but may include group or personal activities. Our curators do their best to provide adequate personal activity supplies for each child in your household. When registering, please fill out the number and ages appropriately.
  • ○ Caregiver’s Guide that takes the skills and techniques your child(ren) is/are learning and teaches caregiver’s how to integrate them into daily life for behavior management and social/emotional skill building. These activities are designed to last an entire month, allowing your family to fully integrate the lessons for 30 days. With each enrollment in our program your family is invited to join our private online community that offers additional digital options for most elements, LIVE Pop-Up Yoga events, online and LIVE discussions, and real-time question and answers. We value our community and create a safe environment for you to feel safe and welcome to share your story. We believe it takes a village to impact the future of generations.

Wyldflower Yoga monthly kits are specifically designed for ages 3 to 13 years. Depending on the age and abilities of your child, an adults engagement and assistance will be required.

Each kit has been designed, written and curated by a team of certified and licensed yoga professionals that have an expertise in creating inclusive programs. Our goals have been to create content that allows families to explore the complete practice of yoga for mind, body and soul using traditional and non-traditional techniques in the comfort of your own home.

Wyldflower Yoga does not currently offer kits specific for different age groups. The kits are designed to be enjoyed by the entire family (adults included) saving you time and money! This is also a perfect opportunity for siblings to come together to explore the practice and work out differences on and off the yoga mat.

We are developing Studio Affiliate and School Affiliate programs that would provide additional information and instruction for a group setting. The Wyldflower Yoga kit subscriptions are currently only available to families for private use. Use in a public setting is not permitted and against copyright.

ORDERING AND DELIVERY INFORMATION

We offer several different subscription options for the standard kit.

  • ○ Month-to-Month subscription (auto-renewing) - $34.99/mo
  • ○ 3-Month Prepaid subscription (auto-renewing) - $94.47
  • ○ 6-Month Prepaid subscription (auto-renewing) - $178.45
  • ○ 12-Month Prepaid subscription (auto-renewing) - $335.90
  • ○ Pre-Paid Gift Subscriptions (not-renewing)

The benefit of auto-renewal subscriptions is that you never have to remember to send in your bill or submit a payment. We make it easy so that you are guaranteed to receive your month’s worth of kids & family yoga by the first of every month. Pre-paid auto-renewing subscriptions offer substantial savings on your family’s yoga. Each pre-paid plans offers an increased savings while also set to auto-renew so that you don’t have to remember when your plan ends.

  • ○ 3-Month Prepaid subscription (auto-renewing) - $94.47 YOU SAVE 10%
  • ○ 6-Month Prepaid subscription (auto-renewing) - $178.45 YOU SAVE 15%
  • ○ 12-Month Prepaid subscription (auto-renewing) - $335.90 YOU SAVE 20%

The price of shipping is included in the cost of the kit for continental United States residents only. We donor currently offer shipping to Alaska or Hawaii. All Canadian residents require an additional $20.00 USD shipping & handling at checkout.

We believe life is too short to wait to get started! So Wyldflower Yoga will ship your first kit within 3-5 days after your order and payment has been processed. This means that no matter what day of the month, you will get an introductory kit that will get your family started. Depending on when you first order in relation to the next renewal date, you will be added to the next months shipment of themed kits. You can also download and print a Wyldflower Yoga gift card to announce your gift. To print a gift card, click here. During checkout, you’ll also have the opportunity to send a gift email to the recipient to let them know their surprise is on the way! After the first kit ships, the subsequent kits ship on or around the 25th of each month using the United Postal Service (UPS) delivery. You will receive notification via email that your kit has been shipped. Kits should arrive no later than the first of the month depending on weather conditions and holidays

After the first kit is delivered, the subsequent kits ship on or around the 25th of each month using the United Postal Service (UPS) delivery. You will receive notification via email that your kit has been shipped. Kits should arrive no later than the first of the month depending on weather conditions and holidays.

You can check the status of your order online by logging into your customer account. Once you order ships, we will also send you a shipping notification email with tracking information. Be sure to mark accounts@wyldfloweryoga.com as a valid sender to ensure our notification emails aren’t sent to your spam folder.

Tracking information may not be available for the first 48-72 hours after you receive your shipping confirmation email. If it has been more than 72 hours and you are still having trouble tracking your package, contact us at accounts@wyldfloweryoga.com

If you have purchased a monthly subscription plan where you are charged on a monthly basis, you can cancel your subscription through your online account at any time before your renewal date. Prepaid plans are not refundable, but can be transferred to another child/family.

Your credit card will be charged at the time you submit your first order on the website. Please note that we bill in advance of packages being shipped in order to process shipments. If you subscribed to a monthly-billed plan, you are charged for your first kit on the day you sign up for your subscription. Subsequent monthly charges will occur on the 12th of each month for your 2nd package enabling us to process your next package.

We would love for you to gift a Wyldflower Yoga subscription! When you place your order you can send a gift email to the recipient to let them know their gift is on the way! You can include a personalized gift message that will be included with the first package of your subscription. You can also download and print a Little Passports gift card to announce your gift. To print a gift card, click here.

We do not offer gift wrapping. Subscription kits arrive in our signature designed boxes featured on our website. During checkout, when you select “Is this a gift”, we will include a gift card indicating the child’s name on the inside of the package.

We can ship the first package to you and have the remainder of the subscription shipped directly to the child. Just enter your own address in the shipping address field and then email our Customer Care team at accounts@wyldfloweryoga.com with your order number and the child's address. We'll update the shipping address on the subscription effective on the second shipment.

Yes, we ship to P.O. Boxes, APO addresses and US Territories. Please confirm prior to ordering that YOUR mail service will allow you to receive packages.

We currently do not ship outside of the United States.

We accept all major credit cards including Visa, MasterCard, Discover and American Express.

We charge sales tax for subscriptions sent to addresses within MN. Taxes for this state will be calculated at checkout.

Currently, Wyldflower Yoga subscriptions are only available for purchase through our website.

No, only one coupon code can be applied to each order. Coupon code(s) cannot be combined with any other offers and/or applied retroactively to previously placed orders

MANAGING MY SUBSCRIPTION

You are charged for your first kit on the day you sign up for your subscription. Subsequent monthly charges will occur on the 12th of each month for your 2nd package enabling us to process your next package. Please note that we do bill in advance of packages being shipped in order to process the shipments.

No, you do not have to reorder each month. If you are subscribed to a monthly plan, you will be billed automatically on the 12th of each month

If you have purchased a one-time 3, 6, or 12-month subscription package and would like to continue your subscription, please renew the subscription through your online account by logging into My account. If your subscription is set to auto renew, it will continue for the initial term and then will automatically renew for successive periods generally equal to the initial term of the subscription. To check if your subscription is set to automatically renew, log into My Account. If you were gifted a subscription, we offer renewal plans that allow you to continue receiving new packages for your subscription. Please email us at: accounts@wyldfloweryoga.com for renewal options

Auto-renewing Subscriptions will continue for the initial term and then will automatically renew for successive periods generally equal to the initial term of the subscription. For example, a one year subscription will renew at the end of the first year for an additional one year period. Each Auto-renewing Subscription will renew at the subscription rate in effect at the time of renewal. You may not cancel an Auto-renewing Subscription prior to the end of the subscriptions’ then current initial or renewal term. This service ensures that your child will never risk missing a monthly package, and there is no confusion about when your subscription term is ending. And there is no commitment! You are free to opt-out of the automatic renewal service at any time. To disable the auto renew feature, please do the following:

  • ○ Log into My Account
  • ○ Log into My Account
  • ○ Click "Change" under auto renewal
  • ○ Select "Your subscription will not auto renew"
  • ○ Click "Save"

If you have questions, please email us at accounts@wyldfloweryoga.com.

We currently do not offer the ability to customize the order/sequencing of the monthly mailings. Wyldflower Yoga plans kit distribution so that our entire subscription-based network is receiving the same kit during the same month (excluding those receiving their 1st kit) so that we can effectively communicate regarding the lesson in our private Facebook(r) community.

You can update the address information in your online customer account by logging into My Account. To update your address, please do the following:

  • 1. Login to your Account
  • 2. Click on "Update" under shipping address
  • 3. Enter the updated information
  • 4. Click on "Update Shipping Address"

Our Customer Care Team can also update the address for you. Please email us at accounts@wyldfloweryoga.com and tell us your name, child's name, current address on file and new address. Once we receive this information, we will update the address for the next monthly mailing. Please note that the address changes should be made before the 1st of a calendar month to ship that month's package to the new address.

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A subscription labelled as “Suspended” in My Account means that there was an issue charging your credit card during one of our billing cycles. To update your billing information, please log into your Wyldflower Yoga account and click on the "Account" tab. From here you will be able to update your "Payment Details". If you also need to update your shipping information, please be sure to click "Subscriptions" tab and "Edit" the shipping address for each subscription.

If you have purchased a monthly subscription plan where you are charged on a monthly basis, you can cancel your subscription through your online account at any time before your renewal date. Prepaid plans are not refundable, but can be transferred to another child/family.

Per our cancellation policy, customers need to cancel their recurring subscriptions by 11:59 PM CST on the day prior to their (billing) renewal date. We cannot stop a shipment after kits have been processed. If you cancel your subscription by contacting customer care between processing and shipment, that month’s kit will be the last that you receive as part of your subscription. Going forward, you will no longer be billed for or shipped kits.

Please email our Customer Care Team at accounts@wyldfloweryoga.com and they can provide you with the end date for your subscription.

OTHER

Yes, we do have a Refer-A-Friend program: Invite your friends and they will receive $10 off the purchase of a new subscription (not combinable with other promos). You will receive a $10 credit for each friend who makes a subscription purchase using your referral link! The Refer-A-Friend discount (for your friends) is only valid on Subscriptions, however your credit can be used towards Subscriptions or items purchased individually from our Store. Anytime you have credit in your Wyldflower Yoga account, these funds will automatically apply to your next purchase or automatic billing cycle, whichever comes first. See the Refer-a-Friend page for more details.

We strive to ensure top quality for every kit. If you do find a problem with your kit, please let us know by emailing niki@wyldfloweryoga.com or by using the Contact Us form.

We would love to hear from you! Just fill out our feedback form and we promise to respond.

ABOUT THE COMPANY

Wyldflower Yoga was founded by Niki Bergstrom, mom of three boy and certified kids and family yoga teacher who wanted to create better access and affordable programs for kids and family yoga while also offering the instructions for caregivers to interact and apply the techniques to daily living. Please read our About Us page for more info.

Niki, our founder, was sitting having coffee with a friend one day. She was trying to explain this very different concept of accessible kids and family yoga. Without realizing she held her hands up and blew across her hands (like blowing a dandelion) and said, "its like spreading the seeds of wildflowers. We want them to each be unique, colorful and overall hearty. Wildflowers exist all over the world in all different climates and conditions." Her friend smiled across the table from her and simply said, "Wyldflower Yoga". Since then, the vision of Wyldflowers, though inherently feminine, are intentional in representing inclusion in all colors, races, and abilities. It doesn't take much but a little perspective to impact how our Wyldflowers (children) thrive within their own nature.

The easiest method of contact is to email us at: info@wyldflowryoga.com. You can also contact us by phone at: (651) 419-2100. This is not a toll-free number. We look forward to hearing your feedback and suggestions.

You can contact us by phone at: (651) 419-2100. This is not a toll-free number. We look forward to hearing your feedback and suggestions.

Wyldflower Yoga is dedicated to protecting your privacy and safeguarding your information. Please read our Privacy Policy for more information.

Please read our Terms & Conditions for more information.

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